Hari2 takes the protection of every user's personal information seriously. This document transparently explains how we collect, use, store, and safeguard your data.
Privacy is more than a legal obligation — it is the foundation of trust that hari2 builds with every user.
All data transmitted between your device and hari2's servers is protected with 256-bit SSL encryption. This means your personal information and financial transactions cannot be read by any third party during transmission.
Hari2 does not sell, rent, or transfer your personal data to any third party for marketing purposes. Your information is used solely for the purposes to which you have given explicit consent.
You have the full right to access, amend, download, or request deletion of your personal data at any time through the hari2 account dashboard or by contacting our support team.
The hari2 Privacy Policy is designed in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all data processing practices meet the legal requirements in force in Malaysia.
Your data is stored in data centres protected by multiple layers of physical and digital security controls. Access to user data is restricted solely to personnel who require it to carry out their official duties.
In the event of any security breach affecting user data, hari2 will notify affected users within the timeframe required by law and take immediate steps to contain the situation.
Important Note: By using the hari2 platform, you agree to the data processing practices described in this Privacy Policy. Please read the entire document carefully before registering.
Hari2 is an online gaming platform committed to protecting the privacy of every user who uses our services. This Privacy Policy explains how hari2 collects, uses, discloses, and protects your personal information when you access our platform via the hari2.vu website or the hari2 mobile app.
This Privacy Policy applies to all registered users, website visitors, and any individual who interacts with hari2 services in any capacity. By registering an account or using any part of the hari2 platform, you acknowledge that you have read, understood, and agreed to the terms set out in this Privacy Policy.
Hari2 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any material changes will be communicated to users via an in-platform notice or email to your registered address before the changes take effect.
Hari2 collects two main categories of information: information you provide directly, and information collected automatically when you use our platform.
During registration and use of the hari2 platform, we collect the following information:
When you access the hari2 platform, our systems automatically record technical information including your IP address, browser type, operating system, session data, pages visited, visit timestamps, and interaction patterns within the platform. This information is used for security purposes, service improvement, and aggregate platform usage analytics.
Hari2 never collects sensitive information such as passwords in plain text. All passwords are stored in a hashed format that cannot be decrypted by any party, including hari2 staff.
Hari2 uses collected personal information for legitimate and limited purposes only. We do not use your data for any purpose beyond those stated below without first obtaining your additional consent.
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Account registration & verification | Name, email, phone number, KYC documents | Contractual compliance |
| Payment processing | Bank details, e-wallet, transaction records | Contractual compliance |
| Security & fraud prevention | IP address, session data, login patterns | Legitimate interest |
| Legal compliance & KYC | Identity documents, financial information | Legal obligation |
| Customer support | Communication records, account details | Contractual compliance |
| Platform improvements | Aggregate usage data (without PII) | Legitimate interest |
| Marketing communications | Email, phone number | User consent |
Hari2 respects your privacy and does not sell your personal information to any third party. However, in certain situations, we may need to share your data with the following parties to ensure the platform operates properly and remains compliant with legal requirements.
Payment processors and financial partners working with hari2 receive the information required to process your deposits and withdrawals. All payment processors used by hari2 are bound by strict data protection agreements and must comply with payment industry security standards.
Technology service providers such as cloud infrastructure providers and KYC verification services may process your data as data processors on behalf of hari2. They are only permitted to use your data in accordance with our instructions and may not use it for their own purposes.
Hari2 may disclose user information to regulatory authorities, law enforcement agencies, or courts when required to do so by applicable law or a valid court order. In such cases, we will notify the affected user as soon as reasonably possible, unless prohibited from doing so by law.
All third parties working with hari2 are required to sign data processing agreements that establish strict terms governing the use and protection of hari2 user data.
The hari2 platform uses cookies and similar tracking technologies to enhance the user experience, maintain login session security, and analyse platform usage patterns in aggregate. Cookies are small text files stored on your device when you visit the hari2 website.
Hari2 uses three main types of cookies. First, essential cookies required for core platform functions such as login authentication and session security — these cannot be disabled. Second, performance cookies that help us understand how users interact with the platform so we can make relevant improvements. Third, preference cookies that store your settings such as language and region preferences to streamline your experience on future visits.
You can manage or disable non-essential cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the hari2 platform.
Hari2 retains your personal data only for as long as necessary to fulfil the original purpose of collection or to comply with applicable legal obligations. Financial transaction records and KYC documents are retained for a minimum of 7 years in accordance with applicable anti-money laundering legislation.
After your account is closed, hari2 will retain data as required for legal compliance, dispute resolution, and fraud prevention purposes. Data that is no longer needed will be securely deleted or anonymised in accordance with hari2's internal procedures.
As a hari2 platform user, you have the following rights regarding your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA):
To exercise any of the above rights, you may submit a request to the hari2 privacy team by email at [email protected] or via the live chat channel. We will process your request within 30 business days and may require identity verification before the request is fulfilled.
Data deletion requests will be processed once all legal obligations relating to record retention have been fulfilled. This may mean that certain transaction records must be retained even after a deletion request has been received.
Hari2 continuously invests in cybersecurity infrastructure to keep user data protected at all times. Our technical security measures include 256-bit SSL/TLS encryption for all data communications, next-generation firewalls and intrusion detection systems, two-factor authentication (2FA) for user account access, real-time security monitoring 24 hours a day, and periodic penetration testing conducted by independent security experts.
In addition to technical measures, hari2 also implements administrative controls including role-based access control for internal staff, mandatory data security training for all staff who handle user data, clearly defined and tested incident response procedures, and internal security audits conducted on a regular basis.
While hari2 takes all reasonable steps to protect your data, no system can be guaranteed to be one hundred percent secure. We encourage you to also take precautions such as using a strong, unique password and enabling the two-factor authentication feature on your hari2 account.
In the course of operating the hari2 platform, user data may be stored or processed on servers located outside Malaysia. Where cross-border data transfers occur, hari2 ensures that the destination country or region provides a level of data protection equivalent to the standards applicable in Malaysia.
All cross-border data transfers are conducted based on recognised protection mechanisms such as standard contractual clauses or other transfer mechanisms approved by the relevant data protection authorities. We ensure that data recipients outside Malaysia are subject to data protection obligations equivalent to those set out in this Privacy Policy.
The hari2 platform is strictly for users aged 18 and above. hari2 does not knowingly collect or process personal data of children under the age of 18. If we discover that a child's data has been collected without our knowledge, we will take immediate steps to delete that data and close the account involved.
This Privacy Policy should be read alongside other legal documents governing the use of the hari2 platform. For a full overview of your rights and responsibilities as a hari2 user, please refer to Terms & Conditions which sets out the platform's terms of use in detail. Users who wish to learn about the self-exclusion and responsible gambling tools available for a healthy and responsible gaming experience can find more information on the Responsible Gaming.
If you have any questions, concerns, or complaints about how hari2 handles your personal data, our privacy team is here to help. You can reach us by email at [email protected] or via the live chat channel available on the hari2 platform 24 hours a day, 7 days a week. We are committed to responding to all privacy-related enquiries within 3 business days.
This Privacy Policy takes effect from June 2026. Previous versions of the hari2 Privacy Policy are available upon request. To review the amendment history or request a copy of an earlier version, please contact the hari2 support team.
Your personal data is fully protected. Register a hari2 account today and enjoy a safe, fair, and transparent gaming experience alongside millions of Malaysian players who have trusted us.